300-085 · Question #83
The Cisco Unity Connection Serviceability menu provides which two troubleshooting functionalities? (Choose two.)
The correct answer is A. viewing the status of the Cisco Unity Connection feature service B. generating reports that you can view in a range of formats, such as PDF, CSV, or HTML. Cisco Unity Connection Serviceability provides service status monitoring and multi-format report generation as its primary troubleshooting functionalities.
Question
The Cisco Unity Connection Serviceability menu provides which two troubleshooting functionalities? (Choose two.)
Options
- Aviewing the status of the Cisco Unity Connection feature service
- Bgenerating reports that you can view in a range of formats, such as PDF, CSV, or HTML
- Cviewing trace information through the web browser
- Dproviding an interface for the "starting and stopping" feature and network services
- Emonitoring the number of threads and processes that are in the system
How the community answered
(47 responses)- A89% (42)
- C2% (1)
- D2% (1)
- E6% (3)
Why each option
Cisco Unity Connection Serviceability provides service status monitoring and multi-format report generation as its primary troubleshooting functionalities.
The Serviceability interface includes a Control Center - Feature Services page that displays the current operational status of each Unity Connection feature service, allowing administrators to identify failed or stopped services.
The Serviceability Reports section allows administrators to generate diagnostic and administrative reports exportable in formats such as PDF, CSV, and HTML, supporting systematic troubleshooting and documentation.
Viewing detailed trace log information through a browser is a function of Trace and Log Central within the Real-Time Monitoring Tool (RTMT), not a direct function of the Serviceability menu.
While the Serviceability Control Center does allow starting and stopping services, this is considered a service management function; the identified troubleshooting functionalities in this context are service status viewing and report generation.
Monitoring system-level threads and processes is a function provided by RTMT's performance monitoring counters, not by the Unity Connection Serviceability menu.
Concept tested: Unity Connection Serviceability troubleshooting capabilities
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/serviceability/guide/b_11xcucservag.html
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