300-085 Question #80: Real Exam Question with Answer & Explanation

The correct answer is A: under the class of service. The Class of Service (CoS) in Unity Connection is where feature access permissions are defined, including whether users may add alternate extensions to their accounts.

Cisco Unity Connection

Question

When creating new user accounts in Cisco Unity Connection, you want to allow users to add alternate extensions to access their voicemail. In which area of the menu do you do this?

Options

Aunder the class of service
Bunder the class of service membership
Cunder the user templates
Dunder the contact templates

Explanation

The Class of Service (CoS) in Unity Connection is where feature access permissions are defined, including whether users may add alternate extensions to their accounts.

Common mistakes.

B. Class of Service membership is where individual users are assigned to an existing CoS - it is an association mapping, not the location where feature permissions within the CoS are defined.
C. User templates supply default property values applied at account creation time but do not contain the feature-permission toggles that control self-service alternate extension access.
D. Contact templates configure default properties for Unity Connection contacts, not user accounts, and have no settings related to alternate extension permissions.

Concept tested. Unity Connection Class of Service alternate extension permission configuration

Reference. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/administration/guide/b_15cucsag/b_15cucsag_chapter_0110.html

Topics

#class of service#alternate extensions#user accounts#Unity Connection

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