Which file format is supported for creating users in bulk in Cisco Unity Connection?

XLSX is a Microsoft Excel Open XML format and is not supported by the Unity Connection BAT import process, which requires plain CSV.

Plain TXT files have no defined delimiter structure recognized by the Unity Connection BAT tool, making them incompatible with bulk user import.

XLSM is a macro-enabled Excel file format and is not a supported input format for the Unity Connection Bulk Administration Tool.

The Unity Connection Bulk Administration Tool (BAT) accepts only CSV-formatted files for importing and creating users in bulk; the CSV file must follow a specific column template that maps to Unity Connection user fields such as alias, display name, extension, and class of service.