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300-085 · Question #178

When using integrated messaging with Cisco Unity Express, which capability is available to the end user?

The correct answer is B. The ability to delete voice-mail messages or to mark them as read or unread, as they would for. Cisco Unity Express integrated messaging via IMAP allows users to delete voicemail or mark messages as read or unread from their email client, but does not support composing or replying to voicemail.

Cisco Unity Connection

Question

When using integrated messaging with Cisco Unity Express, which capability is available to the end user?

Options

  • AThe ability to create, send, or reply to voice-mail messages from the email client.
  • BThe ability to delete voice-mail messages or to mark them as read or unread, as they would for
  • CThe ability to only mark voice-mail messages as read or unread, as they would for email
  • DThe ability to create, send, delete, or reply to voice-mail messages from the email client.

How the community answered

(47 responses)
  • A
    4% (2)
  • B
    87% (41)
  • C
    2% (1)
  • D
    6% (3)

Why each option

Cisco Unity Express integrated messaging via IMAP allows users to delete voicemail or mark messages as read or unread from their email client, but does not support composing or replying to voicemail.

AThe ability to create, send, or reply to voice-mail messages from the email client.

Creating and replying to voicemail from an email client is not supported by Cisco Unity Express integrated messaging; that level of capability requires full unified messaging.

BThe ability to delete voice-mail messages or to mark them as read or unread, as they would forCorrect

With Cisco Unity Express integrated messaging, the IMAP interface exposes voicemail messages inside the email client, enabling users to delete them or toggle their read or unread status just as they would with email. This is the boundary of what integrated messaging supports - it mirrors basic email-style management operations. Composing new voicemail or replying to voicemail from the email client is not part of this feature set.

CThe ability to only mark voice-mail messages as read or unread, as they would for email

This answer is incomplete because it omits the ability to delete messages, which is also supported by the integrated messaging feature.

DThe ability to create, send, delete, or reply to voice-mail messages from the email client.

Creating, sending, and replying to voicemail from an email client exceeds what Cisco Unity Express integrated messaging supports; those actions are not available through IMAP integration.

Concept tested: Cisco Unity Express integrated messaging IMAP capabilities

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/user_guide/b_cue_user_guide_86.html

Topics

#integrated messaging#Unity Express#email client#voicemail management

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