300-085 Question #178: Real Exam Question with Answer & Explanation

The correct answer is B: The ability to delete voice-mail messages or to mark them as read or unread, as they would for. Cisco Unity Express integrated messaging via IMAP allows users to delete voicemail or mark messages as read or unread from their email client, but does not support composing or replying to voicemail.

Cisco Unity Connection

Question

When using integrated messaging with Cisco Unity Express, which capability is available to the end user?

Options

AThe ability to create, send, or reply to voice-mail messages from the email client.
BThe ability to delete voice-mail messages or to mark them as read or unread, as they would for
CThe ability to only mark voice-mail messages as read or unread, as they would for email
DThe ability to create, send, delete, or reply to voice-mail messages from the email client.

Explanation

Cisco Unity Express integrated messaging via IMAP allows users to delete voicemail or mark messages as read or unread from their email client, but does not support composing or replying to voicemail.

Common mistakes.

A. Creating and replying to voicemail from an email client is not supported by Cisco Unity Express integrated messaging; that level of capability requires full unified messaging.
C. This answer is incomplete because it omits the ability to delete messages, which is also supported by the integrated messaging feature.
D. Creating, sending, and replying to voicemail from an email client exceeds what Cisco Unity Express integrated messaging supports; those actions are not available through IMAP integration.

Concept tested. Cisco Unity Express integrated messaging IMAP capabilities

Reference. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/user_guide/b_cue_user_guide_86.html

Topics

#integrated messaging#Unity Express#email client#voicemail management

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