300-085 · Question #149
Which two rules are the direct rules in Cisco Unity Connection? (Choose two.)
The correct answer is A. Attempt Sign-in B. Opening Greeting. Cisco Unity Connection has two categories of call routing rules - direct and forwarded. Direct rules apply when a caller dials Unity Connection directly, not via a phone transfer.
Question
Which two rules are the direct rules in Cisco Unity Connection? (Choose two.)
Options
- AAttempt Sign-in
- BOpening Greeting
- CAttempt Forward
- DAttempt Sign-out
- EAttempt Send
- FClosing Greeting
How the community answered
(20 responses)- A85% (17)
- C5% (1)
- E10% (2)
Why each option
Cisco Unity Connection has two categories of call routing rules - direct and forwarded. Direct rules apply when a caller dials Unity Connection directly, not via a phone transfer.
Attempt Sign-in is a direct rule because it fires when a subscriber dials the Unity Connection pilot number directly to authenticate and access their mailbox.
Opening Greeting is a direct rule because it fires when an outside caller dials the Unity Connection pilot number directly and is not yet identified as a subscriber.
Attempt Forward is a forwarded rule, not a direct rule - it fires only when a call has been transferred or forwarded from a subscriber extension to Unity Connection.
Attempt Sign-out is not a standard Unity Connection call routing rule category; it is a fabricated distractor.
Attempt Send is not a standard Unity Connection call routing rule category; it is a fabricated distractor.
Closing Greeting is not a separate rule type - after-hours behavior is controlled by the schedule assigned to a call handler, not a distinct routing rule.
Concept tested: Cisco Unity Connection direct vs. forwarded call routing rules
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/administration/guide/b_12xcucagx/b_12xcucagx_chapter_01110.html
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