300-085 Question #125: Real Exam Question with Answer & Explanation

The correct answer is A: system call handlers. Cisco Unity Connection provides four core call management capabilities used to handle and route incoming calls within the system.

Question

Which four call management capabilities are valid? (Choose four.)

Options

Asystem call handlers
Boperator handlers
Cdirectory handlers
Dreceptionist handlers
Einterview handlers
Fcustom recordings

Explanation

Cisco Unity Connection provides four core call management capabilities used to handle and route incoming calls within the system.

Common mistakes.

B. Operator handlers is not a defined call management capability type in Cisco Unity Connection - operator routing is handled through system call handlers.
D. Receptionist handlers is not a valid capability type in Cisco Unity Connection - there is no such handler category in the product.

Concept tested. Cisco Unity Connection call management capability types

Reference. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14cucsag.html

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