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Exams220-801Questions#1046
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220-801 · Question #1046

220-801 Question #1046: Real Exam Question with Answer & Explanation

The correct answer is D: Calibrate the print heads. The symptoms described - color blurring with color channels offset to opposite sides of the image - indicate that the inkjet print heads are misaligned. Each color's nozzle array is not firing in the correct position relative to the others, causing the colors to appear shifted le

Question

A support technician is troubleshooting a user's inkjet printer. The technician notices that color prints appeared blurred with too much yellow on the right of images and too much cyan on the left of pictures. Which of the following could the technician do to correct the color printing?

Options

  • AReplace the fuser assembly
  • BReplace the cyan cartridge
  • CChange the yellow cartridge
  • DCalibrate the print heads

Explanation

The symptoms described - color blurring with color channels offset to opposite sides of the image - indicate that the inkjet print heads are misaligned. Each color's nozzle array is not firing in the correct position relative to the others, causing the colors to appear shifted left or right. Print head calibration (also called alignment) corrects this by running a test pattern and adjusting the firing position of each color channel. Replacing the fuser (A) is irrelevant to inkjet printers. Replacing the cyan (B) or yellow (C) cartridge would address empty or clogged cartridges, not positional misalignment.

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