CompTIA
220-801 · Question #1045
A user is required to use a directly connected local printer but is unable to print any documents properly. Various characters are excessively being printed on the top and bottom of each page. Which…
The correct answer is C. Update the print drivers. To isolate the problem, update print drivers first. Most of time a corrupted driver is the culprit for most printing problems.
Hardware and network troubleshooting
Question
A user is required to use a directly connected local printer but is unable to print any documents properly. Various characters are excessively being printed on the top and bottom of each page. Which of the following actions would correct this issue?
Options
- AUpdate the language drivers
- BConnect to the printer using Bluetooth
- CUpdate the print drivers
- DConnect to the printer using the wireless LAN connection
How the community answered
(45 responses)- A4% (2)
- B4% (2)
- C78% (35)
- D13% (6)
Explanation
To isolate the problem, update print drivers first. Most of time a corrupted driver is the culprit for most printing problems.
Topics
#print driver troubleshooting#garbage characters#printer configuration
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