CompTIA
220-801 · Question #1045
220-801 Question #1045: Real Exam Question with Answer & Explanation
The correct answer is C: Update the print drivers. To isolate the problem, update print drivers first. Most of time a corrupted driver is the culprit for most printing problems.
Question
A user is required to use a directly connected local printer but is unable to print any documents properly. Various characters are excessively being printed on the top and bottom of each page. Which of the following actions would correct this issue?
Options
- AUpdate the language drivers
- BConnect to the printer using Bluetooth
- CUpdate the print drivers
- DConnect to the printer using the wireless LAN connection
Explanation
To isolate the problem, update print drivers first. Most of time a corrupted driver is the culprit for most printing problems.
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