220-1201 · Question #472
220-1201 Question #472: Real Exam Question with Answer & Explanation
The correct answer is C: Update the printer driver.. Unreadable or garbled text that occurs only from one computer indicates a driver compatibility issue. Updating the printer driver ensures proper translation of application output into a format the printer can correctly process.
Question
An end user is having trouble printing from an application. The text on the page is unreadable. However, the application prints successfully from a newer computer. Which of the following should be done next?
Options
- AReinstall the printer.
- BAdjust the print tray.
- CUpdate the printer driver.
- DChange the toner.
Explanation
Unreadable or garbled text that occurs only from one computer indicates a driver compatibility issue. Updating the printer driver ensures proper translation of application output into a format the printer can correctly process.
Topics
Community Discussion
No community discussion yet for this question.