220-1201 · Question #411
220-1201 Question #411: Real Exam Question with Answer & Explanation
The correct answer is B: Run ping -t. When troubleshooting intermittent latency to a remote internal resource, CompTIA A+ recommends using tools that help identify where latency occurs and whether it is consistent or fluctuating over time. The best tools for this scenario are ping -t and tracert. Ping -t (B) sends co
Question
A user reports intermittent latency when accessing an internal website hosted at a remote office. Which of the following should a technician do? (Select two)
Options
- ARun ipconfig /all
- BRun ping -t
- CRun nslookup
- DExamine the physical switchport
- EConfigure QoS
- FRun tracert
- GCall ISP
Explanation
When troubleshooting intermittent latency to a remote internal resource, CompTIA A+ recommends using tools that help identify where latency occurs and whether it is consistent or fluctuating over time. The best tools for this scenario are ping -t and tracert. Ping -t (B) sends continuous ICMP echo requests, allowing the technician to observe packet loss, fluctuating response times, or timeouts. This helps identify intermittent connectivity problems that occur at specific times, such as bandwidth congestion, routing instability, or wireless interference. Tracert (F) maps each hop between the local workstation and the remote office. If latency spikes occur only after a particular hop-such as a VPN tunnel, MPLS gateway, or inter-office router--that device becomes the suspected bottleneck. This makes tracert essential for isolating WAN-related
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