A user reports intermittent latency when accessing an internal website hosted at a remote office. Which of the following should a technician do? (Select two)

The correct answer is B. Run ping -t F. Run tracert. When troubleshooting intermittent latency to a remote internal resource, CompTIA A+ recommends using tools that help identify where latency occurs and whether it is consistent or fluctuating over time. The best tools for this scenario are ping -t and tracert. Ping -t (B) sends…

Submitted by javi_es· Mar 30, 2026Hardware and Network Troubleshooting

Question

Options

ARun ipconfig /all
BRun ping -t
CRun nslookup
DExamine the physical switchport
EConfigure QoS
FRun tracert
GCall ISP

How the community answered

(35 responses)

B
74% (26)
C
11% (4)
D
6% (2)
E
3% (1)
G
6% (2)

Explanation

When troubleshooting intermittent latency to a remote internal resource, CompTIA A+ recommends using tools that help identify where latency occurs and whether it is consistent or fluctuating over time. The best tools for this scenario are ping -t and tracert. Ping -t (B) sends continuous ICMP echo requests, allowing the technician to observe packet loss, fluctuating response times, or timeouts. This helps identify intermittent connectivity problems that occur at specific times, such as bandwidth congestion, routing instability, or wireless interference. Tracert (F) maps each hop between the local workstation and the remote office. If latency spikes occur only after a particular hop-such as a VPN tunnel, MPLS gateway, or inter-office router--that device becomes the suspected bottleneck. This makes tracert essential for isolating WAN-related

Topics

#Network troubleshooting#Latency diagnosis#Ping utility#Traceroute utility

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