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220-1201 · Question #336

A technician replaces a laptop's failed motherboard. During validation testing, the wireless is slow and shows a weak signal. Which of the following should the technician do first to verify the…

The correct answer is B. Reseat antenna connections. Laptop wireless antennas are typically routed through the chassis and connected directly to the motherboard. After a motherboard replacement, loose or improperly connected antenna leads commonly cause weak signal strength and slow wireless performance, so reseating the antenna…

Submitted by katya_ua· Mar 30, 2026Hardware and Network Troubleshooting

Question

A technician replaces a laptop's failed motherboard. During validation testing, the wireless is slow and shows a weak signal. Which of the following should the technician do first to verify the source of the issue?

Options

  • AContact the manufacturer
  • BReseat antenna connections
  • CRestart the access point
  • DInstall a new wireless adapter

How the community answered

(33 responses)
  • A
    9% (3)
  • B
    67% (22)
  • C
    3% (1)
  • D
    21% (7)

Explanation

Laptop wireless antennas are typically routed through the chassis and connected directly to the motherboard. After a motherboard replacement, loose or improperly connected antenna leads commonly cause weak signal strength and slow wireless performance, so reseating the antenna connections is the first step to verify the issue.

Topics

#Laptop repair#Wireless troubleshooting#Antenna connections

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