220-1201 · Question #313
Users have noticed their devices are frequently disconnecting or experiencing slow speeds in the company lobby, but the Wi-Fi signal is strong. Which of the following is the first step to…
The correct answer is B. Inspect the area for possible sources of interference or physical obstructions that could be. Even with a strong Wi-Fi signal, interference from devices such as microwaves, Bluetooth devices, or nearby access points can cause slow speeds or disconnections. The first step is to inspect for and identify potential interference sources or obstacles affecting signal quality.
Question
Users have noticed their devices are frequently disconnecting or experiencing slow speeds in the company lobby, but the Wi-Fi signal is strong. Which of the following is the first step to troubleshoot the issue?
Options
- AIncrease the number of access points throughout the building to boost the overall signal strength.
- BInspect the area for possible sources of interference or physical obstructions that could be
- CRecommend that all affected users switch to a wired connection to avoid wireless instability.
- DChange the wireless network frequency from 2.4GHz to 5GHz to enhance the connection stability
How the community answered
(23 responses)- A4% (1)
- B74% (17)
- C13% (3)
- D9% (2)
Explanation
Even with a strong Wi-Fi signal, interference from devices such as microwaves, Bluetooth devices, or nearby access points can cause slow speeds or disconnections. The first step is to inspect for and identify potential interference sources or obstacles affecting signal quality.
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