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220-1201 · Question #313

220-1201 Question #313: Real Exam Question with Answer & Explanation

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Submitted by noor.lb· Mar 30, 2026Hardware and Network Troubleshooting

Question

Users have noticed their devices are frequently disconnecting or experiencing slow speeds in the company lobby, but the Wi-Fi signal is strong. Which of the following is the first step to troubleshoot the issue?

Options

  • AIncrease the number of access points throughout the building to boost the overall signal strength.
  • BInspect the area for possible sources of interference or physical obstructions that could be
  • CRecommend that all affected users switch to a wired connection to avoid wireless instability.
  • DChange the wireless network frequency from 2.4GHz to 5GHz to enhance the connection stability

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Topics

#Wi-Fi troubleshooting#wireless interference#network diagnostics
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