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220-1201 · Question #311
220-1201 Question #311: Real Exam Question with Answer & Explanation
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Submitted by parkjh· Mar 30, 2026Hardware and Network Troubleshooting
Question
A user is conducting a meeting using a monitor. However, the user notices a transparent image of a clock over the presentation. The technician thinks that the issue is caused by burn-in. Which of the following should the technician do to test this theory?
Options
- AReplace the DisplayPort cable and verify that the image is gone.
- BTurn off the monitor to check if the image is still present.
- CAdjust the refresh rate and examine the monitor.
- DUse a software tool to attempt the recovery of dead pixels.
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Topics
#Monitor troubleshooting#Display burn-in#Image retention#Hardware diagnostics