220-1201 · Question #293
A company purchases a new printer for an international office. When a technician installs the printer, the display only shows a white screen. Which of the following should the technician do to…
The correct answer is B. Verify the printer's power requirements. Different countries use different voltage standards and plug types. A white or blank screen on a newly installed printer often indicates incorrect power input. Verifying and matching the printer’s power requirements to the local electrical standard ensures proper operation and…
Question
A company purchases a new printer for an international office. When a technician installs the printer, the display only shows a white screen. Which of the following should the technician do to troubleshoot the issue?
Options
- ACheck network port connectivity.
- BVerify the printer's power requirements.
- CEnsure the printer is in the correct organizational unit.
- DUpgrade the printer's firmware.
How the community answered
(41 responses)- A5% (2)
- B80% (33)
- C2% (1)
- D12% (5)
Explanation
Different countries use different voltage standards and plug types. A white or blank screen on a newly installed printer often indicates incorrect power input. Verifying and matching the printer’s power requirements to the local electrical standard ensures proper operation and prevents hardware damage.
Topics
Community Discussion
No community discussion yet for this question.