220-1201 · Question #225
220-1201 Question #225: Real Exam Question with Answer & Explanation
The correct answer is A: If the print job is configured to a tray or manual feed. If only one print job fails and others succeed, it is often due to a paper type or tray selection mismatch for that specific job. If a print job is configured to use a tray that is empty or set to manual feed, it will not be released until resolved.
Question
A network printer does not release a user's final print job from the queue, but the user's other print jobs successfully printed a few moments before. Other users can print without issues. Which of the following should the user check first to solve the issue?
Options
- AIf the print job is configured to a tray or manual feed
- BIf the computer and printer are connected to the same network
- CIf the print queue is full and will not allow additional jobs
- DIf the printer has stopped due to empty trays
Explanation
If only one print job fails and others succeed, it is often due to a paper type or tray selection mismatch for that specific job. If a print job is configured to use a tray that is empty or set to manual feed, it will not be released until resolved.
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