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220-1201 · Question #215

220-1201 Question #215: Real Exam Question with Answer & Explanation

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Submitted by hans_de· Mar 30, 2026Hardware and Network Troubleshooting

Question

A user's phone does not respond to touch. A technician inspects the phone but does not see any evidence of physical damage. The technician restarts the device, which does not fix the issue. Which of the following components should the technician examine next?

Options

  • ABattery
  • BScreen
  • CStylus
  • DDigitizer

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Topics

#Digitizer#Touchscreen Troubleshooting#Mobile Device Components
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