After a technician installs a new motherboard, the computer will not start and fails POST. The technician verifies the power supply is functioning as expected, and the CPU is installed correctly. Whic

The correct answer is C. Reseat the RAM.. A common reason for a POST failure after a motherboard installation is improperly seated RAM. The system requires working memory to successfully complete POST. Reseating (removing and reinserting) the RAM ensures it's making proper contact with the motherboard.

Hardware and network troubleshooting

Question

After a technician installs a new motherboard, the computer will not start and fails POST. The technician verifies the power supply is functioning as expected, and the CPU is installed correctly. Which of the following steps should the technician complete next?

Options

AFlash the BIOS.
BCheck the CMOS battery.
CReseat the RAM.
DReinstall the old motherboard.

How the community answered

(32 responses)

A
19% (6)
B
3% (1)
C
72% (23)
D
6% (2)

Explanation

A common reason for a POST failure after a motherboard installation is improperly seated RAM. The system requires working memory to successfully complete POST. Reseating (removing and reinserting) the RAM ensures it's making proper contact with the motherboard.

Topics

#POST failure#Hardware troubleshooting#RAM installation#Motherboard replacement

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