220-1101 · Question #897
Users working with large files back up the files to external hard drives. One user's files take longer to back up than other users' files. The user has tried backing up the files to other users' drive
The correct answer is B. Defragment the user's external hard drive.. Since the slow backup persists across multiple external drives, the bottleneck is on the source side - the user's system or the drive being read from. On a traditional HDD, file fragmentation causes the read heads to seek across multiple locations to read a single file, significa
Question
Users working with large files back up the files to external hard drives. One user's files take longer to back up than other users' files. The user has tried backing up the files to other users' drives with the same results. Which of the following steps should the technician take first to correct this issue?
Options
- AReplace the hard drive's USB cable.
- BDefragment the user's external hard drive.
- CUpdate the storage drivers on the user's system.
- DInstruct the user to compress the files.
How the community answered
(31 responses)- A3% (1)
- B84% (26)
- C3% (1)
- D10% (3)
Explanation
Since the slow backup persists across multiple external drives, the bottleneck is on the source side - the user's system or the drive being read from. On a traditional HDD, file fragmentation causes the read heads to seek across multiple locations to read a single file, significantly slowing large file reads. Defragmenting the source hard drive consolidates file fragments so they can be read sequentially, improving backup speed. This is a low-cost, non-invasive first step. Replacing cables or updating drivers are secondary steps if defragmentation doesn't resolve the issue.
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