A user's desktop PC shuts down suddenly every few hours. A technician smells burning coming from the back of the PC where it is connected to the wall socket. Which of the following should the technici

The correct answer is A. Check that the power cable is not damaged.. If a desktop PC shuts down suddenly and there is a burning smell coming from the area where it is connected to the wall socket, the first step should be to check that the power cable is not damaged. A damaged power cable can cause electrical shorts or overheating, leading to sudd

Hardware and network troubleshooting

Question

A user's desktop PC shuts down suddenly every few hours. A technician smells burning coming from the back of the PC where it is connected to the wall socket. Which of the following should the technician do first to identify the issue?

Options

ACheck that the power cable is not damaged.
BEnsure the power supply is set to the correct voltage.
CVerify the power supply is outputting adequate wattage.
DInspect the power supply fan for debris.

How the community answered

(26 responses)

A
81% (21)
B
12% (3)
C
4% (1)
D
4% (1)

Explanation

If a desktop PC shuts down suddenly and there is a burning smell coming from the area where it is connected to the wall socket, the first step should be to check that the power cable is not damaged. A damaged power cable can cause electrical shorts or overheating, leading to sudden shutdowns and a burning smell. Inspecting the power cable for fraying, cuts, or other damage can help identify if it is the source of the problem.

Topics

#PC troubleshooting#Power issues#Hardware failure#Safety

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