220-1101 · Question #743
220-1101 Question #743: Real Exam Question with Answer & Explanation
The correct answer is B: The first job in the queue is waiting for paper in the manual feed tray.. When print jobs remain stuck in the printer queue despite successful network communication (indicated by successful ping replies) and no issues with paper supply or toner levels, a common reason can be that the first job in the queue requires manual intervention, such as paper to
Question
A user complains that print jobs remain in the printer queue. A technician sends a ping command to the printer, and the printer replies successfully. The paper trays are full, and toner levels are okay. Which of the following is a reason the print jobs are getting stuck in the queue?
Options
- AThe printer is disconnected from the network.
- BThe first job in the queue is waiting for paper in the manual feed tray.
- CThe paper size for the last job in the queue is not available.
- DThe print queue is unable to locate the printer.
Explanation
When print jobs remain stuck in the printer queue despite successful network communication (indicated by successful ping replies) and no issues with paper supply or toner levels, a common reason can be that the first job in the queue requires manual intervention, such as paper to be fed into a manual feed tray. Printers often pause the entire print queue if the first job requires a specific type of paper or manual insertion that hasn't been addressed, preventing subsequent jobs from processing.
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