220-1101 · Question #651
220-1101 Question #651: Real Exam Question with Answer & Explanation
The correct answer is A: Defective DC jack. When a laptop sometimes fails to charge despite a good power adapter connection, the most likely issue is a defective DC jack. The DC jack, where the power adapter plugs into the laptop, can become loose or damaged over time, leading to intermittent or failed charging. Cooling fa
Question
A technician is troubleshooting a laptop that sometimes fails to charge. The technician has already tested the power adapter and determined the connection is good. Which of the following is the most likely cause of the issue?
Options
- ADefective DC jack
- BFailing cooling fan
- CBad memory
- DOverheating CPU
Explanation
When a laptop sometimes fails to charge despite a good power adapter connection, the most likely issue is a defective DC jack. The DC jack, where the power adapter plugs into the laptop, can become loose or damaged over time, leading to intermittent or failed charging. Cooling fan issues, bad memory, or an overheating CPU would typically lead to different symptoms such as overheating, system crashes, or performance issues, not charging problems.
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