220-1101 Question #650: Real Exam Question with Answer & Explanation

Question

After a technician replaced a printer's ink cartridges, all the print jobs contain shadowing. Which of the following should the technician do first?

Options

• AReseat the new ink cartridges.
• BRun the printer's alignment process.
• CReplace the fuser assembly.
• DInstall the maintenance kit.

Explanation

Running the printer's alignment process is the first step that a technician should do to fix the shadowing problem on the printouts. Shadowing is a print quality issue that occurs when the printer prints a faint duplicate image of the original text or graphics, usually slightly offset from the original position. This can be caused by a misalignment of the printhead, which is the part of the printer that sprays ink onto the paper. The printer's alignment process is a procedure that adjusts the position and angle of the printhead to ensure that the ink is applied accurately and evenly on the paper. The printer's alignment process can be performed from the printer's menu, the printer's software, or the printer's maintenance tool, depending on the model and type of the printer.

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