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220-1101 · Question #639

A user reports that a projector was previously working, but the screen now displays the following error message: No Source Found. Which of the following actions should the technician take first? (Choo

The correct answer is B. Verify the projector settings and make sure the correct input is selected. D. Set the laptop display settings to extend or duplicate.. A 'No Source Found' error means the projector is not receiving a video signal from the connected device. The two most logical first steps are: verifying the projector's input source setting (B) to ensure it is set to the correct port (e.g., HDMI 1 vs. VGA), and setting the laptop

Hardware and network troubleshooting

Question

A user reports that a projector was previously working, but the screen now displays the following error message: No Source Found. Which of the following actions should the technician take first? (Choose two.)

Options

  • ACheck the projector bulb and replace it with a new one.
  • BVerify the projector settings and make sure the correct input is selected.
  • CReplace the video cable and check the laptop settings.
  • DSet the laptop display settings to extend or duplicate.
  • EVerify the projector is turned on.
  • FCheck the projector settings and the laptop for the correct resolution.

How the community answered

(27 responses)
  • A
    4% (1)
  • B
    81% (22)
  • E
    4% (1)
  • F
    11% (3)

Explanation

A 'No Source Found' error means the projector is not receiving a video signal from the connected device. The two most logical first steps are: verifying the projector's input source setting (B) to ensure it is set to the correct port (e.g., HDMI 1 vs. VGA), and setting the laptop's display output (D) to extend or duplicate so it actively sends video to the external port. These address the two most common causes of a missing signal. Replacing the bulb, video cable, or checking resolution are secondary steps taken only if the signal issue persists after confirming the correct input and display output are configured.

Topics

#Projector troubleshooting#Display settings#Video input#Laptop configuration

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