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220-1101 · Question #638

220-1101 Question #638: Real Exam Question with Answer & Explanation

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Hardware and network troubleshooting

Question

A user's computer is experiencing poor performance. A technician runs a diagnostic tool on the hard drive, and the results show a significant increase in the number of reallocated sectors. Which of the following steps should the technician take next?

Options

  • ARun sfc /scannow on the hard drive.
  • BReplace the hard drive.
  • CRun chkdsk /f on the hard drive.
  • DReformat the hard drive.

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Topics

#Hard drive failure#Reallocated sectors#Disk diagnostics#Component replacement
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