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220-1101 · Question #558

220-1101 Question #558: Real Exam Question with Answer & Explanation

The correct answer is C: Clean the rollers.. Vertical black lines on printouts are often caused by dirt, debris, or toner buildup on the rollers or other printer components. Cleaning the rollers (Option C) is a common and initial step to address print quality issues. The rollers can be cleaned with a lint-free cloth or an a

Hardware and network troubleshooting

Question

A printer is leaving vertical black lines on every print job. A technician runs a test job and sees the same patterned lines. Which of the following should the technician do first to resolve the issue?

Options

  • AReplace the toner.
  • BContact the vendor.
  • CClean the rollers.
  • DReplace the paper.

Explanation

Vertical black lines on printouts are often caused by dirt, debris, or toner buildup on the rollers or other printer components. Cleaning the rollers (Option C) is a common and initial step to address print quality issues. The rollers can be cleaned with a lint-free cloth or an appropriate cleaning solution.

Topics

#Printer troubleshooting#Print quality issues#Vertical lines#Maintenance

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