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220-1101 · Question #557
220-1101 Question #557: Real Exam Question with Answer & Explanation
The correct answer is C: Tray settings. Legal-sized documents require a different paper tray setting than letter-sized documents. If the printer is set to the wrong paper size or type, it can result in paper jams.
Hardware and network troubleshooting
Question
A team is having issues with paper jams on a printer that the team shares with other teams. The team that is having issues prints legal-sized documents, and the other teams print letter-sized documents. Which of the following is most likely the issue?
Options
- AWorn rollers
- BPage orientation
- CTray settings
- DMultipage misfeed
Explanation
Legal-sized documents require a different paper tray setting than letter-sized documents. If the printer is set to the wrong paper size or type, it can result in paper jams.
Topics
#Printer troubleshooting#Paper jams#Tray settings#Paper sizes
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