220-1101 · Question #508
A company laptop uses a docking station with an integrated NIC and is unable to access a wired SOHO network using DHCP. A technician runs ipconfig and discovers the laptop has an IPv4 assignment of 16
The correct answer is E. Reset the laptop in the docking station.. The IPv4 address of 169.254.0.9 indicates that the laptop is using an Automatic Private IP Address (APIPA), which means that it could not obtain a valid IP address from the DHCP server on the network. This could be caused by a physical or logical problem with the network adapter,
Question
A company laptop uses a docking station with an integrated NIC and is unable to access a wired SOHO network using DHCP. A technician runs ipconfig and discovers the laptop has an IPv4 assignment of 169.254.0.9. The NIC does not have any link or activity lights on. Which of the following should the technician do next?
Options
- ARestart the laptop in safe mode.
- BReboot the DHCP server.
- CReset the network adapter.
- DReplace the laptop.
- EReset the laptop in the docking station.
How the community answered
(25 responses)- A4% (1)
- B4% (1)
- D12% (3)
- E80% (20)
Explanation
The IPv4 address of 169.254.0.9 indicates that the laptop is using an Automatic Private IP Address (APIPA), which means that it could not obtain a valid IP address from the DHCP server on the network. This could be caused by a physical or logical problem with the network adapter, the cable, the docking station, or the network itself. One of the possible solutions is to reseat the laptop in the docking station, which means to remove it and insert it again, making sure that it is properly aligned and connected. This can help fix any loose or faulty connections between the laptop and the docking station, and between the docking station and the network cable. Reseating the laptop can also trigger a new DHCP request and renew the IP address.
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