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220-1101 · Question #413
220-1101 Question #413: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A user is unable to access the internet on a PC. A technician examines the PC and runs the following commands: ipconfig /all ping 8.8.8.8 ping comptia.org Which of the following steps in the troubleshooting process does this series of commands represent?
Options
- AEstablish a theory.
- BVerify full system functionality.
- CEstablish a plan of action.
- DIdentify the problem.
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Topics
#Network troubleshooting#ipconfig command#ping command#Troubleshooting methodology