220-1101 Question #412: Real Exam Question with Answer & Explanation

Question

A technician installed a new SSD in a computer that needed additional storage. The technician properly formatted and partitioned the drive. The BIOS recognizes the drive, but the drive does not appear as an available drive in My Computer. Which of the following should the technician do to resolve the issue?

Options

• AReplace the defective drive.
• BMake sure a drive letter has been assigned.
• CCheck Device Manager.
• DInitialize the disk in Disk Management.

Explanation

For a newly installed drive to be accessible in the OS after formatting and partitioning, it must first be initialized in Disk Management to prepare it for use.

Common mistakes.

• A. Replacing the drive is premature, as the BIOS recognizes it, indicating the drive itself is likely functional.
• B. While assigning a drive letter is necessary, the disk must first be initialized before a drive letter can be assigned and the volume becomes visible.
• C. Checking Device Manager would confirm the OS sees the drive hardware, but it wouldn't resolve the issue of the drive not being accessible as a storage volume in My Computer without further action in Disk Management.

Concept tested. Disk installation and preparation - Initialization

Reference. https://learn.microsoft.com/en-us/windows-server/storage/disk-management/initialize-new-disks

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