While on a VoIP call, one user is unable to understand the other because the audio is breaking up. Which of the following BEST describes what is occurring on the call?

The correct answer is A. High latency. High latency is what best describes what is occurring on a VoIP call when one user is unable to understand the other because the audio is breaking up. Latency is the delay between sending and receiving data over a network, and high latency can cause poor quality or interruptions

Hardware and network troubleshooting

Question

Options

AHigh latency
BExternal interference
CNo connectivity
DPort flapping

How the community answered

(38 responses)

A
87% (33)
B
3% (1)
C
8% (3)
D
3% (1)

Explanation

High latency is what best describes what is occurring on a VoIP call when one user is unable to understand the other because the audio is breaking up. Latency is the delay between sending and receiving data over a network, and high latency can cause poor quality or interruptions in VoIP calls. External interference, no connectivity, or port flapping are not likely to cause audio breaking up, but rather complete loss of signal or connection.

Topics

#VoIP#Latency#Network performance#Audio quality

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