220-1101 · Question #351
220-1101 Question #351: Real Exam Question with Answer & Explanation
The correct answer is C: Ensure that the Trusted Platform Module is enabled.. The Trusted Platform Module (TPM) is a hardware component that provides cryptographic functions and secure storage for encryption keys, passwords, and certificates. BitLocker requires a TPM to be enabled and activated in the BIOS or UEFI settings of the laptop in order to use SSD
Question
A technician is preparing laptops for deployment to a medical department. The laptops require SSD-level encryption to be enabled, but BitLocker refuses to turn it on. An error message states that a BIOS-level setting has not been turned on. Which of the following should the technician check FIRST when troubleshooting this issue?
Options
- AReorder the priority in Windows Boot Manager.
- BCheck to make sure Secure Boot is turned on.
- CEnsure that the Trusted Platform Module is enabled.
- DVerify that the latest updates are installed.
Explanation
The Trusted Platform Module (TPM) is a hardware component that provides cryptographic functions and secure storage for encryption keys, passwords, and certificates. BitLocker requires a TPM to be enabled and activated in the BIOS or UEFI settings of the laptop in order to use SSD-level encryption. The technician should check that the TPM is enabled and activated before trying to turn on BitLocker.
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