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220-1101 · Question #350

A user reports a repetitive clicking noise is coming from a personal laptop. A technician notes the laptop's inputs are severely delayed. Which of the following should the technician replace to resolv

The correct answer is B. The storage device. A repetitive clicking noise coming from a laptop is usually a sign of a failing hard disk drive (HDD), which is a type of storage device that uses spinning platters and moving heads to read and write data. A failing HDD can also cause severe delays in input and output operations,

Hardware and network troubleshooting

Question

A user reports a repetitive clicking noise is coming from a personal laptop. A technician notes the laptop's inputs are severely delayed. Which of the following should the technician replace to resolve the issue?

Options

  • AThe memory
  • BThe storage device
  • CThe integrated keyboard
  • DThe battery

How the community answered

(43 responses)
  • A
    7% (3)
  • B
    81% (35)
  • C
    9% (4)
  • D
    2% (1)

Explanation

A repetitive clicking noise coming from a laptop is usually a sign of a failing hard disk drive (HDD), which is a type of storage device that uses spinning platters and moving heads to read and write data. A failing HDD can also cause severe delays in input and output operations, as well as data loss or corruption. The technician should replace the HDD with a new one or upgrade it to a solid state drive (SSD), which is another type of storage device that uses flash memory and has no

Topics

#Laptop troubleshooting#Storage device failure#Hard drive symptoms#Troubleshooting sound

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