220-1101 · Question #315
220-1101 Question #315: Real Exam Question with Answer & Explanation
The correct answer is B: The CPU heat sink was attached without adequate thermal paste. Thermal paste is a substance that fills in any gaps between a CPU and its heat sink, which is a device that dissipates heat from the CPU. Without adequate thermal paste, the CPU may overheat and cause the system to shut down automatically to prevent damage. This is especially lik
Question
A user built a new PC with parts sourced from a popular online vendor. The system boots to the OS and basic browsing works, but whenever the user opens a 4K video or starts to play a game, the system immediately shuts down. Which of the following is the MOST likely cause of this issue?
Options
- AThe video card was installed in the wrong PCIe slot
- BThe CPU heat sink was attached without adequate thermal paste
- CThe SSD drives do not have enough Pagefile
- DThe system does not have enough RAM for 4K video
Explanation
Thermal paste is a substance that fills in any gaps between a CPU and its heat sink, which is a device that dissipates heat from the CPU. Without adequate thermal paste, the CPU may overheat and cause the system to shut down automatically to prevent damage. This is especially likely when running 4K video or games, which are more demanding and generate more heat. The technician should check if the CPU heat sink was attached properly and apply enough thermal paste to ensure good contact and heat transfer.
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