A laptop does not have any audio output from the built-in speakers. The Windows Device Manager shows a down arrow for the audio device. Which of the following will correct this audio issue?

The correct answer is C. Enabling the audio device. In Windows Device Manager, a down arrow icon on a device explicitly indicates that the device has been disabled - it is present and recognized by the system but intentionally turned off in software. The fix is to right-click the device and select 'Enable device.' Option A…

Hardware and network troubleshooting

Question

Options

AReplacing the speakers
BIncreasing the volume
CEnabling the audio device
DUpdating the driver

How the community answered

(23 responses)

A
9% (2)
B
17% (4)
C
70% (16)
D
4% (1)

Explanation

In Windows Device Manager, a down arrow icon on a device explicitly indicates that the device has been disabled - it is present and recognized by the system but intentionally turned off in software. The fix is to right-click the device and select 'Enable device.' Option A (replacing speakers) is incorrect because the hardware is detected; it's a software-disabled state, not a hardware failure. Option B (increasing volume) won't help if the device is disabled. Option D (updating the driver) would apply if the icon showed a yellow warning triangle (indicating a driver problem), not a down arrow.

Topics

#Audio troubleshooting#Device Manager#Laptop hardware#Disabled devices

Community Discussion

No community discussion yet for this question.

Full 220-1101 Practice