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220-1101 · Question #309
220-1101 Question #309: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A user who is facilitating a videoconference reports that the participants can be heard. However, when the user attempts to speak, none of the participants can hear the user. Which of the following is the FIRST step the technician should take?
Options
- ARestart the videoconference.
- BReplace the laptop.
- CCheck the audio inputs.
- DTry another microphone.
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Topics
#Audio troubleshooting#Microphone#Troubleshooting methodology#Input devices