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220-1101 · Question #269

When a PC is turned on, an error indicates that the date and time are wrong. Which of the following is the most likely cause?

The correct answer is C. CMOS battery failing. The date and time settings on a PC are maintained by the CMOS battery on the motherboard, so a persistent error indicating incorrect date and time points to a failing or dead CMOS battery.

Hardware and network troubleshooting

Question

When a PC is turned on, an error indicates that the date and time are wrong. Which of the following is the most likely cause?

Options

  • AOverheating RAM DIMMs
  • BHDD crash
  • CCMOS battery failing
  • DCapacitor swelling

How the community answered

(25 responses)
  • B
    4% (1)
  • C
    96% (24)

Why each option

The date and time settings on a PC are maintained by the CMOS battery on the motherboard, so a persistent error indicating incorrect date and time points to a failing or dead CMOS battery.

AOverheating RAM DIMMs

Overheating RAM DIMMs would cause system instability, crashes, or boot failures, not specifically incorrect date and time settings.

BHDD crash

An HDD crash would prevent the operating system from loading or cause data loss, but it wouldn't directly affect the system's date and time stored in the BIOS.

CCMOS battery failingCorrect

The CMOS battery (often a CR2032 coin cell) on the motherboard provides power to the Complementary Metal-Oxide Semiconductor (CMOS) memory chip, which stores the BIOS/UEFI settings, including the system date and time. When this battery fails, the BIOS loses its configuration, causing the date and time to reset each time the PC is powered off.

DCapacitor swelling

Swelling capacitors on the motherboard indicate a power delivery problem and can cause various system instabilities or failures, but are not the primary cause for only the date and time resetting.

Concept tested: CMOS battery function

Topics

#CMOS battery#BIOS settings#Troubleshooting#Real-time clock

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