220-1101 Question #123: Real Exam Question with Answer & Explanation

Question

A user's laptop is making a loud clicking noise, and the battery life is shorter than expected. Which of the following storage options would a technician MOST likely install to address the user's issues?

Options

• AMicroSD
• B15,000 rpm HDD
• CSAS SSD
• DSATA SSD

Explanation

A loud clicking noise typically indicates a failing mechanical HDD, and replacing it with a SATA SSD will resolve the noise, improve battery life due to lower power consumption, and enhance overall performance.

Common mistakes.

• A. A MicroSD card is typically used for expanding storage in mobile devices or cameras, not as a primary boot drive in a laptop, and would not address mechanical noise.
• B. A 15,000 RPM HDD is a high-performance mechanical drive found mostly in servers, would still make noise, consume more power than a typical laptop HDD, and is physically unsuitable for most laptops.
• C. A SAS SSD (Serial Attached SCSI Solid State Drive) is a high-performance enterprise-grade drive primarily used in servers, not typically found or easily installed as a replacement in a consumer laptop due to interface differences and cost.

Concept tested. HDD vs. SSD characteristics and troubleshooting

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