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220-1101 · Question #123

A user's laptop is making a loud clicking noise, and the battery life is shorter than expected. Which of the following storage options would a technician MOST likely install to address the user's issu

The correct answer is D. SATA SSD. A loud clicking noise typically indicates a failing mechanical HDD, and replacing it with a SATA SSD will resolve the noise, improve battery life due to lower power consumption, and enhance overall performance.

Hardware and network troubleshooting

Question

A user’s laptop is making a loud clicking noise, and the battery life is shorter than expected. Which of the following storage options would a technician MOST likely install to address the user's issues?

Options

  • AMicroSD
  • B15,000 rpm HDD
  • CSAS SSD
  • DSATA SSD

How the community answered

(46 responses)
  • A
    13% (6)
  • B
    7% (3)
  • C
    2% (1)
  • D
    78% (36)

Why each option

A loud clicking noise typically indicates a failing mechanical HDD, and replacing it with a SATA SSD will resolve the noise, improve battery life due to lower power consumption, and enhance overall performance.

AMicroSD

A MicroSD card is typically used for expanding storage in mobile devices or cameras, not as a primary boot drive in a laptop, and would not address mechanical noise.

B15,000 rpm HDD

A 15,000 RPM HDD is a high-performance mechanical drive found mostly in servers, would still make noise, consume more power than a typical laptop HDD, and is physically unsuitable for most laptops.

CSAS SSD

A SAS SSD (Serial Attached SCSI Solid State Drive) is a high-performance enterprise-grade drive primarily used in servers, not typically found or easily installed as a replacement in a consumer laptop due to interface differences and cost.

DSATA SSDCorrect

A loud clicking noise is a classic symptom of a failing traditional Hard Disk Drive (HDD) with moving parts. Replacing it with a SATA SSD (Solid State Drive) eliminates mechanical noise, significantly improves performance, and generally consumes less power, thereby extending battery life.

Concept tested: HDD vs. SSD characteristics and troubleshooting

Topics

#Laptop troubleshooting#Storage devices#SSD vs HDD#Hardware replacement

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