220-1002 Question #822: Real Exam Question with Answer & Explanation

The correct answer is A: Document the date and time of change.. After implementation, the immediate next step is to document the date and time the change was made. This creates an accurate audit trail and is critical for troubleshooting if something breaks later - knowing exactly when the change occurred helps correlate it with any incidents.

Question

A change advisory board authorized a setting change so a technician is permitted to implement the change. The technician successfully implemented the change. Which of the following should be done NEXT?

Options

ADocument the date and time of change.
BDocument the purpose of the change.
CDocument the risk level.
DDocument findings of the sandbox test.

Explanation

After implementation, the immediate next step is to document the date and time the change was made. This creates an accurate audit trail and is critical for troubleshooting if something breaks later - knowing exactly when the change occurred helps correlate it with any incidents. B) Documenting the purpose of the change is done before implementation, during the change request phase. C) Documenting the risk level is also part of the pre-implementation planning and approval process. D) Sandbox test findings are documented during the testing phase before the change is promoted to production. In change management (following frameworks like ITIL), post-implementation documentation - especially timestamp - is the first thing recorded after a successful deployment.

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