220-1002 · Question #752
220-1002 Question #752: Real Exam Question with Answer & Explanation
The correct answer is B: Install Windows Updates.. NOTE: This scenario closely matches classic rogue antivirus behavior-a fake security tool that reports alarming threats and pressures the user to call a paid 'technical support' number. In that context, removing the rogue application (A) should be the true first step, since the t
Question
Options
- ARemove the rogue antivirus.
- BInstall Windows Updates.
- CReimage the computer.
- DCall the technical support number.
Explanation
NOTE: This scenario closely matches classic rogue antivirus behavior-a fake security tool that reports alarming threats and pressures the user to call a paid 'technical support' number. In that context, removing the rogue application (A) should be the true first step, since the tool itself is likely malware and its scan results cannot be trusted. However, if the exam treats the downloaded tool as legitimate and the detected threats as genuine, installing Windows Updates (B) patches known vulnerabilities that the malware exploited, reducing re-infection risk. Reimaging (C) is a valid last resort but not the first step. Calling the suspicious support number (D) would likely result in a social engineering attack.
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