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220-1002 · Question #75

A technician is called in to look at a computer that was infected with a rootkit. The technician determines the infection cannot be cleaned. The technician needs to reinstall the computer's OS…

The correct answer is C. Clean Install. A rootkit embeds itself deeply into the OS kernel and boot process, making it nearly impossible to fully remove without destroying the OS. A Clean Install completely wipes the drive and reinstalls the operating system from scratch, eliminating all rootkit remnants. A Repair…

Hardware and network troubleshooting

Question

A technician is called in to look at a computer that was infected with a rootkit. The technician determines the infection cannot be cleaned. The technician needs to reinstall the computer's OS. Which of the following types of installs would be the BEST in this situation"?

Options

  • ARepair Install
  • BMultiboot Install
  • CClean Install
  • DRecovery Install

How the community answered

(20 responses)
  • A
    5% (1)
  • B
    5% (1)
  • C
    90% (18)

Explanation

A rootkit embeds itself deeply into the OS kernel and boot process, making it nearly impossible to fully remove without destroying the OS. A Clean Install completely wipes the drive and reinstalls the operating system from scratch, eliminating all rootkit remnants. A Repair Install or Recovery Install may leave infected system files behind, and a Multiboot Install adds a second OS without addressing the infection.

Topics

#rootkit#clean install#OS reinstall#malware remediation

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