CompTIA
220-1002 · Question #744
A customer keeps receiving the following message: Website blocked due to PUP. The customer asks a technician to resolve the issue immediately. Which of the following should the technician do to help…
The correct answer is D. Enable pop-ups for the website the customer is attempting to visit. https://digicruncher.com/website-blocked-due-to-pup/
Hardware and network troubleshooting
Question
A customer keeps receiving the following message: Website blocked due to PUP. The customer asks a technician to resolve the issue immediately. Which of the following should the technician do to help resolve the customer's issue?
Options
- ACheck the customer's computer for a rogue antivirus.
- BUpdate the antivirus software and run a scan.
- CAdvise the customer to not revisit the website.
- DEnable pop-ups for the website the customer is attempting to visit.
How the community answered
(40 responses)- A3% (1)
- B15% (6)
- C8% (3)
- D75% (30)
Explanation
Topics
#PUP#potentially unwanted program#web filtering#antivirus
Community Discussion
No community discussion yet for this question.