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220-1002 · Question #703

A technician discovers a user's home computer has Windows Update disabled and suspects malware has replaced several Windows OS files. After completing a malware scan, which of the following command…

The correct answer is C. sfc. SFC (System File Checker) - run as 'sfc /scannow' - scans all protected Windows system files and replaces corrupted or missing ones with a cached clean copy. Because the malware may have replaced legitimate OS files, running SFC restores system integrity before re-enabling…

Hardware and network troubleshooting

Question

A technician discovers a user's home computer has Windows Update disabled and suspects malware has replaced several Windows OS files. After completing a malware scan, which of the following command line utilities would the technician MOST likely run before enabling Windows Update?

Options

  • Axcopy
  • Bchkdsk
  • Csfc
  • Dgpupdate

How the community answered

(48 responses)
  • A
    2% (1)
  • B
    4% (2)
  • C
    92% (44)
  • D
    2% (1)

Explanation

SFC (System File Checker) - run as 'sfc /scannow' - scans all protected Windows system files and replaces corrupted or missing ones with a cached clean copy. Because the malware may have replaced legitimate OS files, running SFC restores system integrity before re-enabling Windows Update, ensuring updates apply to a clean baseline. xcopy (A) is a file-copy utility, chkdsk (B) checks and repairs disk structure/file system errors (not malware-replaced files), and gpupdate (D) refreshes Group Policy settings - none of which address corrupted OS files.

Topics

#SFC#system file checker#malware recovery#Windows OS

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