CompTIA
220-1002 · Question #665
220-1002 Question #665: Real Exam Question with Answer & Explanation
The correct answer is C: Run the application in compatibility mode.. Windows Compatibility Mode simulates an older OS environment for a legacy application, making it the least disruptive fix before considering a full OS rollback.
Question
An technician performed an in-place upgrade to 10 on a customer laptop. following the upgrade, a proprietary software application no longer works. The technician realizes the software is not compatible with Windows 10. Which of the following is the BEST option to make the software functional again?
Options
- AApply all known updates to the updated OS.
- BRoll back the in-place upgrade to the original OS.
- CRun the application in compatibility mode.
- DReinstall the original OS,
Explanation
Windows Compatibility Mode simulates an older OS environment for a legacy application, making it the least disruptive fix before considering a full OS rollback.
Common mistakes.
- A. Applying OS updates addresses security patches and system bugs but will not resolve a fundamental application incompatibility with Windows 10.
- B. Rolling back the in-place upgrade restores the original OS but is a time-consuming, disruptive option that should only be used if less invasive solutions like compatibility mode fail.
- D. Reinstalling the original OS is the most disruptive option available and is unnecessary when compatibility mode may resolve the issue without data loss or downtime.
Concept tested. Windows application compatibility mode for legacy software
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