220-1002 · Question #659
Ann, a user, has asked technician for help with her computer. Ann has been trying to speed it up with simple Upgrades but has not been successful. She added memory and removed unnecessary…
The correct answer is A. Defragment the hard drive. Defragmenting the hard drive (A) is the best solution. When applications are uninstalled, the files they occupied are removed, leaving scattered gaps across the disk. A traditional HDD must physically move its read/write head to access these fragmented blocks, which increases…
Question
Ann, a user, has asked technician for help with her computer. Ann has been trying to speed it up with simple Upgrades but has not been successful. She added memory and removed unnecessary applications that were no longer in use. After removing the applications, however, the computer seemed to get slower. Which of the following is the BEST solution?
Options
- ADefragment the hard drive.
- BKill the removed tasks.
- CPerform software updates.
- DRebuild the user profile.
How the community answered
(38 responses)- A95% (36)
- C3% (1)
- D3% (1)
Explanation
Defragmenting the hard drive (A) is the best solution. When applications are uninstalled, the files they occupied are removed, leaving scattered gaps across the disk. A traditional HDD must physically move its read/write head to access these fragmented blocks, which increases seek time and slows overall performance. Defragmentation consolidates data and free space into contiguous blocks, improving read/write speed. This explains why the computer got slower after uninstalling applications - the freed space created fragmentation. Killing removed tasks (B) is irrelevant since uninstalled apps are no longer running. Software updates (C) and rebuilding the user profile (D) would not address file-system fragmentation caused by uninstallation.
Topics
Community Discussion
No community discussion yet for this question.