220-1002 · Question #647
Chief Information Officer (CIO) recently learned a critical update is required to secure several servers within the organization. The CIO asks a technician to: - Deploy the patches to the…
The correct answer is C. Perform a risk analysis. In formal change management, after a change is scoped, the next critical step before any deployment is a risk analysis - identifying what could go wrong, what systems might be affected, and what the likelihood and impact of failure are. This analysis informs all subsequent…
Question
Chief Information Officer (CIO) recently learned a critical update is required to secure several servers within the organization. The CIO asks a technician to:
- Deploy the patches to the environment following best practice protocols.
- Ensure the servers and applications are functioning properly after the deployment.
Which of the following steps will the technician most likely take NEXT?
Options
- ADocument the business processes.
- BScope the change.
- CPerform a risk analysis.
- DDevelop a back-out plan.
- EDocument the changes.
How the community answered
(21 responses)- A5% (1)
- B19% (4)
- C67% (14)
- D10% (2)
Explanation
In formal change management, after a change is scoped, the next critical step before any deployment is a risk analysis - identifying what could go wrong, what systems might be affected, and what the likelihood and impact of failure are. This analysis informs all subsequent steps, including creating the back-out plan and communicating with stakeholders. Skipping risk analysis before patching production servers can lead to unplanned downtime. Documenting business processes and documenting changes happen before and after deployment, respectively.
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