A technician is troubleshooting a Windows machine that is unable to boot Attempts to boot into safe mode result in the system continuously rebooting. To repair the computer without losing data the…

The correct answer is C. with POST on verbose mode. To repair a Windows machine that cannot boot-without losing data-the technician should use the Windows Preinstallation Environment (WinPE/Windows RE) (B). WinPE provides access to System Restore, Startup Repair, and command-line tools like bootrec and sfc, allowing the OS to be…

Hardware and network troubleshooting

Question

A technician is troubleshooting a Windows machine that is unable to boot Attempts to boot into safe mode result in the system continuously rebooting. To repair the computer without losing data the technician should boot:

Options

Ausing factory recovery partition
Busing preinstallation environment
Cwith POST on verbose mode
Dwith BIOS default settings

How the community answered

(14 responses)

A
14% (2)
B
7% (1)
C
79% (11)

Explanation

To repair a Windows machine that cannot boot-without losing data-the technician should use the Windows Preinstallation Environment (WinPE/Windows RE) (B). WinPE provides access to System Restore, Startup Repair, and command-line tools like bootrec and sfc, allowing the OS to be repaired while user data remains intact. The marked answer, POST verbose mode (C), is a BIOS/UEFI diagnostic feature that provides detailed hardware initialization output; it cannot repair a Windows installation. Factory recovery (A) would wipe user data. BIOS default settings (D) only reset firmware parameters. This answer key appears to contain an error; the correct answer is B.

Topics

#Windows boot failure#safe mode loop#recovery options#WinPE

Community Discussion

No community discussion yet for this question.

Full 220-1002 Practice