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220-1002 · Question #487

A technician is updating a Windows computer to the latest OS version. The customer does not want to lose any settings or have to reinstall any programs. Which of the following installation types…

The correct answer is A. In-place. An in-place upgrade installs the new version of Windows on top of the existing installation, preserving user files, settings, and installed applications. A clean install wipes the drive and starts fresh. An unattended install automates the process but does not guarantee…

Hardware and network troubleshooting

Question

A technician is updating a Windows computer to the latest OS version. The customer does not want to lose any settings or have to reinstall any programs. Which of the following installation types should a technician use to meet the customer's requirements?

Options

  • AIn-place
  • BUnattended
  • CClean
  • DRepair

How the community answered

(37 responses)
  • A
    92% (34)
  • B
    5% (2)
  • D
    3% (1)

Explanation

An in-place upgrade installs the new version of Windows on top of the existing installation, preserving user files, settings, and installed applications. A clean install wipes the drive and starts fresh. An unattended install automates the process but does not guarantee preservation of existing settings. A repair install fixes corrupted system files but is not designed for OS version upgrades. Only an in-place upgrade meets both requirements: no lost settings and no need to reinstall programs.

Topics

#in-place upgrade#OS installation#Windows upgrade#settings preservation

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