CompTIA
220-1002 · Question #466
220-1002 Question #466: Real Exam Question with Answer & Explanation
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Question
A user attempts to log in to a Windows PC, but the computer returns to the login screen after entering the correct username and password. A technician inspects the logs in Event Viewer and finds a message that corresponds to the user's login attempts: The user profile for Userl5 could not be loaded. Ntuser.dat is missing or corrupt. Which of the following would be MOST appropriate for resolving this issue?
Options
- ABoot into safe mode and log in as User15 Remove extraneous startup programs
- BGo into System -> Advanced System Settings and remove the User15 profile.
- CRun the command sfc /scannow.
- DDelete the C:\Users\User15\ directory from the computer.
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