220-1002 · Question #444
A technician is alerted to a virus on a PC. The technician isolates the PC from the network. After verifying there are no other infected PCs on the network, which of the following is the SAFEST…
The correct answer is C. Reimage the computer and update it with all the latest patches. Reimaging an infected PC and applying all current patches is the safest remediation method because it guarantees complete removal of malware and eliminates the vulnerabilities that enabled the infection. Other approaches risk leaving remnants of the infection or the exploited…
Question
A technician is alerted to a virus on a PC. The technician isolates the PC from the network. After verifying there are no other infected PCs on the network, which of the following is the SAFEST method for the technician to use to clean the infected PC?
Options
- ADownload and apply the security patch that addresses the vulnerability that was exploited
- BUse System Restore to bring the PC back to a previous restore point.
- CReimage the computer and update it with all the latest patches
- DDownload another antivirus software that will quarantine the virus.
How the community answered
(15 responses)- A7% (1)
- B13% (2)
- C73% (11)
- D7% (1)
Why each option
Reimaging an infected PC and applying all current patches is the safest remediation method because it guarantees complete removal of malware and eliminates the vulnerabilities that enabled the infection. Other approaches risk leaving remnants of the infection or the exploited vulnerability in place.
Applying a security patch closes the exploit pathway but does not remove malware code that has already been installed and may be persisting on the system.
System Restore reverts protected system files and registry keys to a snapshot but does not touch user-space files or locations outside the restore scope, leaving malware that stored itself outside those boundaries intact.
Reimaging overwrites the entire OS installation, removing all malware, backdoors, and persistence mechanisms without exception since nothing from the compromised environment survives. Applying all latest patches immediately after reimaging closes the known vulnerabilities that were exploited, preventing reinfection through the same vector and leaving the machine in a verified clean and hardened state.
A second antivirus tool may quarantine detected threats but provides no guarantee of complete removal, particularly for rootkits or fileless malware that evade signature scanning.
Concept tested: Malware remediation - reimage as safest method
Source: https://learn.microsoft.com/en-us/microsoft-365/security/defender-endpoint/respond-machine-alerts
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