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CompTIA

220-1002 · Question #345

Six months after a new version of an OS was released to the market, end users began to lose access to application updates. Which of the following was MOST likely the reason for this issue?

The correct answer is C. End-of-life. End-of-life (EOL) means the vendor has stopped providing updates, patches, and support for a product. In this scenario, the users were most likely still running the previous version of the OS. When the new version launched, the older version may have reached its end-of-life or…

Hardware and network troubleshooting

Question

Six months after a new version of an OS was released to the market, end users began to lose access to application updates. Which of the following was MOST likely the reason for this issue?

Options

  • AUpdate limitations
  • BLimited access
  • CEnd-of-life
  • DNetwork connection

How the community answered

(30 responses)
  • A
    3% (1)
  • B
    7% (2)
  • C
    90% (27)

Explanation

End-of-life (EOL) means the vendor has stopped providing updates, patches, and support for a product. In this scenario, the users were most likely still running the previous version of the OS. When the new version launched, the older version may have reached its end-of-life or end-of-support milestone, causing application developers and the OS vendor to stop pushing updates to that platform. This is a common pattern in IT: application vendors stop supporting older OS versions once a new version is released and a support window expires. Update limitations would suggest a deliberate cap on the number of updates, which is not a standard OS behavior. Limited access implies a permissions problem. A network connection issue would be intermittent and not affect all update access uniformly across users.

Topics

#end-of-life#OS lifecycle#software updates#EOL policy

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